Privacy Statement

How do we collect and use your personal information

Personal information refers to all kinds of information recorded electronically or by other means that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. Hanano Materials will only collect and use your personal information for the following purposes as outlined in this Policy.

Sign up as a Hanano Materials user

To complete the account creation, you may need to provide Hanna Materials with the following information: your mobile number, email address, user name and password created.

During the registration process or after the account is created, if you provide the following additional information, it will help us to provide you with better service and experience: your name, birthday, gender, location, and work industry. If you do not provide such information, it will not affect the basic functions of Hanna's products and services.

Purchase and deliver products or services

If you purchase Hanano Materials products or services from us, you are required to provide the following information in order to facilitate the transaction: Your name phone number, Email address, mailing address ,ID  number, Bank card number and other payment and receipt information required to generate the order. If you do not provide this information, you will not be able to purchase Hanano Materials products and services.

Use Hanano Materials’s products or services 

During your use of Hanano Materials' products or services, you may be required to provide us with your following information in order to ensure the normal implementation of the corresponding functions of Hanano Materials' products and services: your device's geographic environment and location information ,Device configuration information, share text or pictures, flight data (including sensor data, navigation system data, equipment data, control data, flight limit data and environmental perception and visual data, when you require Hanano Materials to provide after-sales service), etc.We may also collect your product usage logs to record the IP address and time information that access our products or services. If you refuse to provide such information, we will not be able to provide corresponding services to you, but will not affect your use of other functions of Hanano Materials products and services.

Improve the quality of our services and provide you with more relevant advertising

For improving your service experience and improve the quality of our service or to guard against risks, or recommend better or more suitable service for you, we will collect the information you provide when you contact our customer service team and the information you send to us when you participate in the questionnaire and the types and methods of services you use, the information such as the operation when using the service. We will make statistical analysis on these information, so as to provide you with more accurate, personalized,smooth and convenient services. With your consent, we will provide you with advertisements that you may be interested in according to the above information. If you do not wish to receive such information, you can reply SMS or email to unsubscribe.

Develop data analysis and research to improve our products or services

We invite you to join the Hanano Materials product improvement program to help us design new products and services, or improve our existing products and services. If you agree, we may collect the following information from you for analysis and research of the products or services: your account information, equipment information, diagnostics and usage data .it will not affect your use of Hanano Materials products or services if you choose not to participate in the product improvement program at this time.

Provide job position information

You may submit your resume information to us via the website .If you agree, we may collect the following information from you to communicate with you regarding Hanano Materials job opportunities,specific positions and other situations: educational background and work experience data.

Protect the interests of the state, the public, you and others

You are fully aware that we have the right to collect and use your personal information without obtaining your authorization and consent under the following circumstances:

1.Relating to national security and national defense;

2.Relating to public safety, public health and major public interests;

3.Relating to criminal investigation, prosecution, trial and execution of judgments;

4.In order to protect the life and property of the subject of personal information or other individuals and other major legal rights and interests, but it is difficult to obtain the consent of the person;

5.The collected personal information is disclosed to the public by the subject of personal information;

6.Your personal information is collected from legally publicly disclosed information, such as legal news reports and government information disclosure channels;

7.Necessary to sign the contract according to your requirements;

8.Necessary to maintain the safe and stable operation of the products and/or services provided, such as finding and disposing of faults in the products and/or services;

9.Necessary for legitimate journalism;

10.When an academic research institution carries out statistics or academic research in the public interest and provides the results of academic research or description to the outside world, it de-identifies the personal information contained in the results;

11.Relating to the fulfilment of our obligations under laws and regulations;

12.Others prescribed by laws and regulations.

Your personal information may contain sensitive personal information, such as your race, religion, personal health status, gender orientation, etc. When you use our products or services, you may upload or release such sensitive information through open channels. Please handle this personal and sensitive information with caution.

The above information provided by you will continue to authorize us to use Hanano Materials products and Services for the duration of your use. When you close the account, we will stop using and delete the above information. If laws and regulations have other requirements on the retention time of information, we will comply with the provisions of laws and regulations.

The above information will be stored in People's Republic of China. If cross-border transmission is required, we will conduct security assessment in accordance with the requirements of laws and regulations.

When we use information for other purposes not specified in this Policy, we will seek your prior consent.

When we want to use information collected for a specific purpose for another purpose, we will seek your prior consent.